A legal and above-board moving company should be able to cover many of the following points , and much of the details should be covered in their contract(s). If you’re not provided with this information, it’s probably a good idea to keep looking.
- Are they licensed and insured?
- How do they charge? Is there a minimum charge?
- Are the movers trained?
- What can’t they move?
- How is damage handled?
- Check out the company with the Better Business Bureau.
Yes we are.
- Our NH DOT# is 30232-3.
- Our FMSCA # is 210-983.
- Our US DOT# is 490801.
For In-State Moves: Unless otherwise arranged, payment for in-state moves is based on the time and mileage involved. Time and mileage are computed from the nearest terminal to your pickup address:
- 134B Hall Street, Concord, NH
- 211 Gay Street, Manchester, NH
- 407 West Main Street, Tilton, NH
No, the price is the same regardless of the time of month, week, or day.
When you book your move, we reserve appropriate resources to perform your job therefore turning away other customers. If you decide not to use us, or on arrival we find we are unable to perform the job due to unsafe or unsanitary conditions, you are subject to a $200.00 cancellation fee for each day booked, plus mileage charges, if any. If you need to reschedule, we will be happy to work with you to find another place on our calendar, based on availability.
The sooner the better, but if you’re caught with short notice, call and ask if there’s an open time slot. Last minute moves can often be accommodated.
We accept VISA, MasterCard, Discover, American Express, check, or cash. However, per Federal regulations, payment for long distance moves must be by cash or certified bank check and is due prior to unloading.
Yes you can help, but we ask that you understand a few things:
- You can’t go on the truck(s).
- Our crews carry furniture only with other crew members.
- Finally, if you help with any part of the move, we are excluded from liability, per our contract.
Either you, or someone you trust, 18 or older must be there to sign off on the contract and to facilitate a smooth and well-paced pick-up and delivery.
Tipping in the moving business is not as customary as tipping in restaurants or taxis. However, if you feel you have been treated especially well, a tip of 5%-10% of the entire bill is common. Tips can be made in cash or it can be added to your check or credit card payment.
A legal and above-board moving company will cover many of the following points without being prompted, and much of the details will be covered in their contract(s). If you’re not provided with this information, it’s probably a good idea to keep looking.
- All legitimate movers are licensed and insured. Don’t be shy about asking for proof of these.
- Know in advance how the moving company charges. Some charge an hourly rate and others charge by weight. Find out about additional fees for travel time, for gasoline, for extra protection of your items, for overnight storage, for large items, for additional crew members who may be deemed necessary once the move has begun, and the like.
- If it’s applicable to your move, ask if the company can store your goods overnight.
- Ask if the company requires a minimum charge, and about their cancellation policy.
- Make sure the company provides workers they’ve trained, You’ll get much better service than you would from a company which used day laborers who may not be adequately trained and who aren’t part of the regular staff.
- Although tipping is not as traditional as tipping at a restaurant, you might want to reward the crew for service that exceeds your expectation. A common tip is between 5%-10%.
- If the procedures for handling damage(s) or loss aren’t covered in the mover’s contract, that omission could become a source of contention. If it’s not there, ask how they handle damages and loss and then make sure it’s put in writing. (A 30-day time frame for reporting damages or loss is fairly common, as is the requirement that the moving company has the right to determine who will repair the damages or replace lost items.)
- Be sure you understand what items the company can’t (or won’t) move. By law, there are items that a moving company is prohibited from transporting. Also, some items are too delicate, or too important, to be loaded onto a truck. A good mover will let you know what those are and how to handle them.
- Check out the company with the Better Business Bureau.
No, the price is the same regardless of time of month, year, or day.
Yes we are.
- Our NH DOT# is 30232-3.
- Our FMSCA # is 210-983.
- Our US DOT# is 490801.
Yes, on a case-by-case basis, depending on the size of the piano and the logistics of the move.
Yes, on a case-by-case basis, depending on the size of the item(s) and the logistics of the move.
Generally, yes, and for no extra charge. However we do not assemble cribs or bunk beds. For other items, there’s usually no problem. However, per our contract, we’re excluded from liability for assembling or disassembling item(s). Please note that if special tools are needed, you are responsible for providing them.
The sooner the better, but if you’re caught with short notice, call and ask if there’s an open time slot. Last minute moves can often be accommodated.
We accept VISA, MasterCard, Discover, American Express, check, or cash. However, per Federal regulations, payment for long distance moves must be by cash or certified check and is due prior to unloading.
Yes you can help, but we ask that you understand a few things:
- You can’t go on the truck(s).
- Our crews carry furniture only with other crew members.
- Finally, if you help with any part of the move, we are excluded from liability, per our contract.
Either you, or someone you trust, must be there to facilitate a smooth and well-paced pick-up and delivery. if there is no one there to consult, we are not liable for moving items you hadn’t intended to move, or for placing items where you didn’t want them to be. To avoid upset and confusion, we reserve the right to insist that someone is there at all times.
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